Privacy policy

When you shop with Predaos, you trust us with your personal information. We take that seriously. This policy explains what we collect, why we collect it, and how we use it — in plain language, without the legal boilerplate.

Last updated: May 2026

1. What Information We Collect

When you place an order, we collect the information needed to process and deliver it:

Name and shipping address
Email address
Payment information (processed securely through third-party payment providers — we never see or store your full card details)
Order details and transaction history

When you browse our website, we automatically receive basic technical data including your IP address, browser type, and the pages you visit. This helps us understand how people use our site and where we can improve.

When you contact us, we keep a record of your messages so we can follow up and resolve your issue properly.

2. How We Use Your Information

We use your information to:

Process and fulfill your order
Send order confirmation and shipping updates
Respond to your questions or support requests
Improve our website and product listings based on browsing patterns
Send occasional emails about new products or promotions, if you've opted in

We do not sell your personal information to third parties. We do not use your data for purposes unrelated to your shopping experience without your consent.

3. Email Communications

If you subscribe to our email list, we may send you updates about new products, guides, and promotions. Every marketing email includes an unsubscribe option. You can opt out at any time and we'll stop sending within one business day.

Transactional emails — order confirmations, shipping notifications, support replies — are sent regardless of marketing preferences, because they're part of fulfilling your order.

4. How We Share Your Information

We share your information only when necessary to complete your order or operate our website:

Shopify hosts our online store and processes order data on our behalf. Your data is stored on Shopify's secure servers.
Payment providers process payments securely during checkout. We never receive or store your full card or bank details.
Shipping carriers receive your name and delivery address to fulfill your order.

We do not share your information with advertisers, data brokers, or any third party for their own marketing purposes.

5. Cookies

Our website uses cookies to make your shopping experience work properly. These include:

Session cookies — keep your cart intact while you browse
Analytics cookies — help us understand which pages are most useful (no personally identifiable data)
Shopify platform cookies — required for the store to function

You can disable cookies in your browser settings. Some features — like the shopping cart — may not work correctly if cookies are turned off.

6. Data Security

We take reasonable steps to protect your information. Our website runs on HTTPS (SSL encryption). Payments are handled using industry-standard secure payment infrastructure. We do not store payment card information on our servers.

No method of transmission over the internet is completely secure, but we follow current industry standards to protect your data.

7. Data Retention

We retain order and customer information for as long as necessary to fulfill orders, handle returns or warranty claims, and comply with applicable legal requirements. If you'd like your data deleted, contact us and we'll handle it promptly.

8. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications at any time

To exercise any of these rights, email us at predaos511@gmail.com.

9. Children's Privacy

Our website is intended for adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

If we make meaningful changes to this privacy policy, we'll update the date at the top of this page. For significant changes, we'll notify customers by email where we're able to.

We encourage you to review this page occasionally to stay informed.